Support

What is GrowPlan?

GrowPlan is a kitchen garden planner. You lay out your beds on a grid, sow from a calendar covering 156 crops, and keep a record of what you planted and what you picked. It tracks crop rotation across seasons, so it can tell you which botanical families are still resting in a given bed and what is clear to sow there next.

Which devices does GrowPlan support?

iPhone and iPad, running iOS 17 or later.

Is GrowPlan free?

Most of it, with no time limit and no advertising. Garden planning, the sowing calendar, the plant database, companion planting, the journal and the full harvest log are all free, and you can create as many gardens as you like. GrowPlan Pro adds the Rotation Planner, Smart Watering, Weather Alerts and the Pest & Disease Guide. Current pricing is on the App Store listing.

Why does GrowPlan ask for my location?

To work out roughly when your last spring frost and first autumn frost fall, and to fetch a local forecast. The sowing calendar shifts to match those frost dates rather than showing the same months to everyone, and the forecast is what Smart Watering and Weather Alerts read. Coordinates are rounded to about a kilometre before they are sent to the weather service, and nothing else goes with them.

Can I use GrowPlan without giving it my location?

Yes. The app works fully; the sowing calendar falls back to a standard UK calendar and says so on screen rather than pretending it has been adjusted. You can add or change a location later in Profile › Settings › Garden Location, either by permission or by typing a town.

The sowing dates look wrong for my garden. Can I correct them?

Yes, and it is worth doing if you know your own dates. The frost dates are estimated from latitude, which cannot know that a valley bottom frosts weeks later than the hill above it. Profile › Settings › Frost Dates shows what the calendar is currently using and lets you replace both dates with your own.

Where is my garden data stored?

On your device. Your gardens, plantings, journal entries and photos, harvest weights and rotation history never leave it — there is no account, no sign-in, and nothing held on our side. Deleting the app deletes all of it, so back up your device if you want to keep it.

What is CharterPath CFA?

CharterPath CFA is a smart exam preparation app for the CFA Level 1 and Level 2 exams. It features adaptive practice questions, AI-powered explanations, spaced repetition flashcards, full mock exams, and detailed progress tracking to help you study smarter.

Is CharterPath affiliated with CFA Institute?

No. CharterPath CFA is an independent study tool and is not affiliated with, endorsed by, or associated with the CFA Institute. "CFA" and "Chartered Financial Analyst" are registered trademarks owned by the CFA Institute.

What's included in CharterPath Free vs Pro?

The free tier includes 10 practice questions per day, limited AI clarifications, and core flashcards. Pro unlocks unlimited questions, unlimited AI explanations, all flashcard decks, unlimited mock exams, and advanced topic drills. You can upgrade to Pro from within the app.

How does the AI explanation feature work?

After answering a question, tap "Ask AI" to get a detailed, personalised explanation. You can ask follow-up questions in your own words. The AI is powered by Anthropic's Claude and is trained to give curriculum-aligned responses, though you should always verify against official CFA materials.

What is Menu Grade?

Menu Grade is a food and nutrition app that uses your camera to identify meals and provide instant nutritional information. Simply point your phone at your plate and get a clear, judgement-free breakdown of what you're eating.

How accurate is Menu Grade?

Menu Grade provides estimates based on visual recognition. Results are intended as a helpful guide rather than a precise measurement. For specific dietary or medical needs, always consult a qualified professional.

Does Menu Grade store my photos?

Photos are processed to provide nutritional information and are not shared with third parties. You can review exactly what data we collect in our Privacy Policy.

Can I rely on Menu Grade for allergen detection?

Menu Grade can flag potential allergens based on menu text and AI analysis, but it cannot account for how a restaurant prepares its food. Cross-contamination, shared equipment, and unlisted ingredients may introduce allergens not detected by the app. Always confirm allergen information directly with restaurant staff before ordering. Menu Grade is a helpful guide, not a medical tool.

What is Throne Analytics?

Throne Analytics is a satirical productivity tracker that lets you time "recess sessions" and calculates how much of your compensation you're earning during each one. It's styled as an enterprise dashboard, with leaderboards, achievements, and performance reviews. Think of it as a tongue-in-cheek answer to "how much did that coffee break cost the company?"

Does Throne Analytics send my salary anywhere?

No. Your compensation details are stored on your device using the platform's secure enclave — Apple Keychain on iOS and Android Keystore on Android. The app has no servers and makes no network calls. We never see your salary, and neither does anyone else.

How are earnings calculated?

Throne Analytics converts the compensation you enter into a per-second rate. Hourly rates divide by 3,600. Annual salaries assume a 40-hour, 52-week working year (2,080 hours). Monthly salaries assume 22 working days of 8 hours each. Session earnings are that per-second rate multiplied by the elapsed seconds. Values are estimates, not a substitute for payroll or tax calculations.

Can I export my session data?

Yes. In the Settings screen, under Data Management, tap "Export Session History (CSV)." The app writes a CSV file to your device's temporary cache and opens the system share sheet so you can save it, email it, or send it anywhere you like. Nothing is uploaded to us.

How do I reset or delete my Throne Analytics data?

In Settings → Data Management, tap "Clear All Session Data." You'll be asked to confirm — this permanently removes your session history but keeps your compensation package and employee file. To wipe everything, simply delete the app from your device, which removes all of its local storage.

Why is the leaderboard showing made-up people?

The "Board of Directors" leaderboard in the current release uses local mock data to demonstrate the feature. No leaderboard data is sent to or received from our servers. A networked leaderboard is planned for a future release, and we'll update the Privacy Policy before that feature ships.

Does Throne Analytics work without an internet connection?

Yes. Throne Analytics is fully offline by design. You can time sessions, unlock achievements, export data, and view analytics without ever being connected to the internet.

How do I manage or cancel a subscription?

Subscriptions are managed through your Apple ID. Open Settings on your device, tap your name, then Subscriptions. From there you can view, change, or cancel any active subscription. Changes take effect at the end of the current billing period.

How do I request a refund?

Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com to submit a refund request.

What data do you collect?

We collect only what's needed to provide the service — things like your account details and the content you create in the app. We don't sell your data. For full details, please read our Privacy Policy.

How do I delete my account and data?

You can delete your account through the app settings. If you need assistance, email us at privacy@tilthapps.com and we'll process your request promptly. All personal data will be permanently removed in accordance with our Privacy Policy.

I've found a bug — how do I report it?

Please email support@tilthapps.com with a description of the issue, the device you're using, and your app version. Screenshots are always helpful. We appreciate you taking the time to let us know.

Can I suggest a feature?

Absolutely — we'd love to hear from you. Drop us an email at support@tilthapps.com with your idea. We read every suggestion and they genuinely shape what we build next.